Terms of Use

Last updated: November 6, 2026

These Terms of Use ("Terms") govern your use of gptplugins.app (the "Site") and the services offered on it. The Site and services are provided by BERLIN GMBH LLC, a limited liability company with its address at 212 N. 2nd St. STE 100, Richmond, KY 40475, United States ("we," "us," or "our"). By using the Site or purchasing our services, you agree to these Terms. If you do not agree, do not use the Site or the services.

Our services

Our services consist of two parts:

• Software development: we prepare a custom ChatGPT plugin (MCP server) for your business.
• OpenAI Platform application service: we apply for a developer account on your behalf and submit the plugin for approval.

The service is complete once the plugin has been submitted for approval. We do not promise delivery of an approved or live plugin.

We are not affiliated with, endorsed by, or sponsored by OpenAI, and we do not represent OpenAI. ChatGPT and OpenAI are trademarks of OpenAI.

Fees and payment

Our fee is a one-time fee that starts from $99 (USD) and varies by business. Your business-specific price is sent to you in writing on WhatsApp after our preliminary review and before you pay. No payment is taken on the Site; the payment method is communicated the same way. Fees do not include taxes, if any apply.

What the fee includes

Businesses without a website

• A website with minimum features: a basic site that presents the business, contains contact details and the pages the plugin requires.
• One year of server hosting.
• Preparing the plugin software and submitting it for approval through the OpenAI Platform.
• Applying for the OpenAI Platform developer account on behalf of the business.

Businesses with a website

• Preparing the plugin software and submitting it for approval through the OpenAI Platform.
• Applying for the OpenAI Platform developer account on behalf of the business.

Services and fees not listed here are not included.

What we need from you

• Provide the documents required for the OpenAI developer account, and complete identity and business verifications yourself.
• If you have a website, give us access to its administration and to the hosting or server. We cannot perform the service without this access.
• Make sure the information used in the plugin is accurate and up to date, and that you have the right to use that information, images and trademarks.

The OpenAI developer account we open belongs to your business. We use the access credentials you provide only for this service.

Preliminary review

Before payment we carry out a preliminary review of your business. If your hosting is not suitable for running the plugin, we will tell you in writing what to do. The preliminary review does not mean OpenAI will approve the plugin.

OpenAI approval and review

We do not approve plugins and we do not guarantee approval. Only OpenAI decides whether a plugin is approved, and when and how it goes live. OpenAI may reject the application or ask for changes. OpenAI controls the review time, and we do not promise any timeframe. Listing and ranking are not guaranteed.

After the plugin goes live

A live plugin remains subject to OpenAI's rules. OpenAI may change its rules and products, and may suspend or remove the plugin. We do not guarantee the plugin will stay live.

No support or warranty after completion

Once the service is complete, we do not provide maintenance, updates or technical support. The following are not included in the fee:

• Corrections and re-applications OpenAI requests during or after review.
• Adapting to changes in OpenAI's rules or products.
• Later updates to your business information, products or prices.

If you want any of these, we will discuss them separately.

No guarantee of results

We do not guarantee any number of customers, sales, revenue, or any particular visibility in ChatGPT. Statements on the Site about the future or about market trends are our opinion, not a promise.

Cancellation and refunds

All sales are final. Once you pay, there is no cancellation or refund. This applies if OpenAI rejects the application, review takes longer than expected, the plugin is later suspended or removed, you change your mind, or you do not provide the required documents and access. This does not limit any rights you have under applicable law that cannot be waived.

Server period

For businesses without a website, the included hosting lasts one year from the date it starts. We do not guarantee uninterrupted operation. We will tell you the terms for any later period in writing before the year ends.

Intellectual property

The Site, its design and its content belong to us or our licensors and are protected by law. You keep ownership of your own business information, images and trademarks, and you give us permission to use them as needed to provide the service.

Acceptable use

You agree not to misuse the Site or the services, including by trying to interfere with their operation, accessing them without permission, or using them for unlawful or deceptive purposes.

Disclaimer of warranties

THE SITE AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BERLIN GMBH LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA, ARISING FROM THE SITE, THE SERVICES, OPENAI'S DECISIONS, OR CHANGES TO THIRD-PARTY SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES WILL NOT EXCEED THE FEE YOU PAID US FOR THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

Indemnification

You agree to defend and indemnify us against claims, damages and expenses (including reasonable attorneys' fees) arising from information, content or trademarks you provide, or from your breach of these Terms or violation of law.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Kentucky, United States, without regard to conflict-of-law rules. Any dispute arising from these Terms or the services will be brought exclusively in the state or federal courts located in Kentucky, and you consent to their jurisdiction, except where applicable law requires otherwise.

Changes to these Terms

We may update these Terms from time to time. The current version is posted on this page with its "Last updated" date. Continued use of the Site after changes means you accept the updated Terms. A purchase is governed by the Terms in effect when you buy.

Contact

Questions about these Terms? Email Contact page or use the Contact page.